So Ultimate Bet’s got to deal with more finger-pointing and accusations, because of a hand played earlier that gave one of its pro players (Phil Hellmuth) the pot, even though he had the losing hand.
At first I really wasn’t suspicious of Ultimate Bet, as I thought, well if they were going to have another super user on there, it’d be a little obvious to take money from people who know they won the hand. I don’t think that Hellmuth needs to cheat.
But then I started reading some of the forum posts and message boards and comments on UB’s official blog about it.
Ultimate Bet only plans to credit the guy less than half of the pot? Well, how does that work, when he WON the WHOLE thing? That seemed fishy to me.
And then I read some of the chat logs between the player and Phil Hellmuth, where he essentially blows the whole thing off, asks the guy if he wants to keep playing, even though he just took thousands of dollars that didn’t belong to him… and as a spokesperson for the site, shouldn’t he be concerned about what happened? He said to the guy at one point, something along the lines of “So what? Stuff like that happens.” Also, seems strange to me. Not very good PR.
But what REALLY got me, was that on the blog written by Paull Leggett, where he promises they’re looking to the the error, one users reports:
“Here’s another problem that cropped up today. I emailed support TWICE about it, but no response.
First hand - I limped as small blind. Pot was checked. Very next hand, I have about 700 fewer chips
< < REMOVED HAND HISTORY FOR PRIVACY OF PLAYERS >>
Would you care to comment?”
So an admin writes back, saying that customer service told him to do it.
How can you delete hand history, saying it’s for the privacy of players, when hand history is a feature that is AVAILABLE TO ALL PLAYERS? Something’s not right there. I don’t think I can overlook this one.
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